Privacy Policy
Effective Date: May 15, 2025
West Orange Heating and Air LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, westorangeheatingandair.com.
1. Information We Collect
We may collect the following types of personal information through forms on our website:
Name
Email address
Phone number
Service address
We do not collect information automatically via cookies, analytics tools, or tracking technologies.
2. How We Use Your Information
We use the information you provide to:
Respond to inquiries
Schedule HVAC services
Follow up on service requests
Communicate with you directly about your request
We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
Note: If we implement services such as Google Analytics or marketing tools in the future, this policy will be updated accordingly.
3. Data Retention
We retain contact form submissions for up to 12 months to allow for follow-up and record-keeping. After that period, data is securely deleted from our systems.
4. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To do so, please contact us using the details below.
5. Payments
We do not collect or process payments through our website. All transactions are handled offline or through secure, third-party means arranged directly with customers.
6. Email Communication
We do not send newsletters or promotional emails. Communication is strictly in response to your inquiries or service requests.
7. Data Security
We use SSL encryption to secure all communication on our website and Google reCAPTCHA to protect against spam and bots.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Legal Disclosures
We may disclose personal information when required by law or in response to valid requests from public authorities (e.g., a court or government agency).
10. Third-Party Services
We do not currently use any third-party analytics or embedded services that collect personal data. If this changes, this policy will be updated accordingly.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date.
12. Contact Us
If you have any questions about this policy or would like to exercise your rights, please contact:
West Orange Heating and Air LLC
PO Box 607393
Orlando, FL 32860
Website: westorangeheatingandair.com
Phone: 407-235-0188
Email: westorangeheatingandair.com